Delete from the app
Open MomentSwap → You → tap the settings gear → scroll to Account → tap “Request account deletion”. Confirm the request. MomentSwap will queue the account for deletion and sign you out.
If you cannot access MomentSwap
Open the Support page, choose “Account deletion” as the subject, enter the email address used for your MomentSwap account and explain that you want the account deleted. We may need to verify that you control the account.
What deletion covers
Deletion is intended to remove or de-identify your account profile and user content from active MomentSwap systems as the request is processed.
Limited retention
Some information may be retained for a limited period where reasonably necessary for security, fraud prevention, legal obligations, disputes, abuse investigations or backup integrity. Retained information is not kept for ordinary product use.
Changed your mind?
If the request is still pending in the app and processing has not started, MomentSwap may offer a “Cancel deletion request” option. Once deletion has completed, the account may not be recoverable.